Radio questions
Have your model name, intended use, and any relevant device information ready.
Contact support →HERE TO HELP
A clearer path
to your next step.
Find a starting point for product questions, connectivity enquiries, and software information.
POCVOX SUPPORT
Submit a ticket.
Get help with radios, SIM activation or renewals, public or private PoC networks, app licenses, warranty, or general support. Include the topic in your subject and describe the issue below.
After submission, we will email your ticket number. Reply to that email to continue the conversation.
Do not include passwords or payment-card details. See our Privacy Policy.
Having trouble with the form? Open the ticket form in a new tab.
Connectivity questions
Include the general area of use, device, and network or service information if known.
Contact support →Software questions
Include the application name, operating system, and a description of what you need help with.
Contact support →Helpful information
Where can I find manuals and downloads?
Verified manuals, software downloads, and setup guides have not yet been published. This is an editable resource area.
Are radios available to purchase here?
A radio catalog is being prepared. Visit the Store for currently available app licenses and purchasing details.
What should I include in a support enquiry?
Include the product or service, a brief description, and any troubleshooting already attempted. Never include passwords, payment details, or private account credentials.
Where are warranty, returns, and service policies?
See our Privacy Policy and Legal Notice. For warranty, return, or order questions, contact [email protected].
YOUR NEXT CONNECTION STARTS HERE